Education Book a course Enhanced communication skills - Virtual Sessions Aim: To enable learners to gain knowledge and skills in communication and difficult conversations at end of life. Participants: Suitable for everyone working in health and social care settings. Methods: Presentation, discussion and small group work. Learning Outcomes: Learners will be able to: Identify key communication skills and how to apply them in practice Discuss potential barriers to good communication in end of life care and ways to meet these Develop skills to enable confidence to undertake difficult conversations with residents/relatives/carers and strategies to manage these. Enable learners to consider their own self-awareness and the impact on end of life care. Venue: virtually via Microsoft Teams. Fee: £10 or FREE with 6 Month Subscription. Click Here for more information on subscriptions. To book a place, please click on a date below: Virtual courses 28th September 2021 23rd November 2021 31st January 2022 23rd March 2022 Feedback from Previous Delegates "Understanding how different situations can impact understanding. Being mindful especially if someone might be distressed. Good to refresh on different communication skills!" "Tips on having difficult conversations and the need to discuss death well in advance to optimise a dignified death" Terms of Booking: Please note that cancellations made within 24 hours of the training start date will be charged the full price. Cancellations made prior to this will incur a 1.5% processing fee. By signing up to our virtual training sessions you agree for your email to be shared with other delegates attending the same session.