Education Book a course Enhanced communication skills - Virtual Sessions Aim: To enable learners to gain knowledge and skills in communication and difficult conversations at end of life. Participants: Suitable for everyone working in health and social care settings. Methods: Presentation, discussion and small group work. Learning Outcomes: Learners will be able to: Identify key communication skills and how to apply them in practice Discuss potential barriers to good communication in end of life care and ways to meet these Develop skills to enable confidence to undertake difficult conversations with residents/relatives/carers and strategies to manage these. Enable learners to consider their own self-awareness and the impact on end of life care. Venue: virtually via Microsoft Teams. Fee: £10 or FREE with 6 Month Subscription. Click Here for more information on subscriptions. To book a place, please click on a date below: Virtual courses 1st February 2021 1st March 2021 6th April 2021 12th May 2021 22nd June 2021 28th July 2021 Please note that cancellations made within 24 hours of the training start date will be charged the full price. Cancellations made prior to this will incur a 1.5% processing fee.