Urgent coronavirus appeal Because of you Always going the extra mile Last wishes can still be made possible, even through the coronavirus pandemic. “When caring for people at the end of their lives, we must think outside of the usual constraints to create opportunities to make special memories for patients and their loved ones,” said Mountbatten Senior Ward Sister Jennie Dacombe. “Coronavirus has not stopped this wish – the staff hold a desire to go the extra mile to ensure this happens. “Our team spirit has not diminished because of coronavirus, if anything, we have only grown closer and stronger and more determined to put smiles on people’s faces.” The virus has put a stop to so much, including school prom nights, but it did not deter staff from ensuring one mum at the hospice got to see her daughter in a dress. They helped to organise a prom event, so the two could make special memories, and also dressed up in their own frocks, so the teenager did not feel alone. The team also organised a personal message from Westlife’s Shane Filan, to raise a smile for another patient, who never got the chance to see them in concert. “Our service has changed and adapted to the requirements of our community but I continue to be completely amazed by the total dedication, professional approach and compassion delivered to our patients and relatives every day by our staff,” said Jennie. The community has overwhelmed us with the support and wonderful donations, which really do make a difference to our patient care and experience, so thank you.” Because of your donations to our coronavirus appeal, we can still make last wishes happen. Your donations mean we can give a patient one last trip home. Your donations mean we can help loved ones say goodbye, even in lockdown. To continue supporting our work, please donate to our Urgent Coronavirus Appeal Thank you.