About us Quality of Care Quality Account About quality Our mission is to promote and to provide good care and support for those people living with, affected by or curious about death, dying and bereavement. Our vision is of a world where all dying people and those close to them have access to expert, compassionate and cost effective care of the highest quality, whatever the illness, whoever they are and wherever they happen to be. Our Quality Account Each year, we will produce a Quality Account, which outlines how we intend to make improvements to the quality of care over the coming year, and reviews how we have improved quality over the previous year. How we are regulated We are regulated by the Care Quality Commission and comply with the regulations set out in the Health and Social Care Act 2008. Your feedback is also very important to us, and we encourage you to contact us with any concerns or compliments about our services. To download a copy of How to comment or complain about our services, click here.