About us Quality of Care Quality Account We set out to provide the best quality of care possible for everyone living in our communities across Southampton and West Hampshire. Quality is at the heart of everything we do, and year on year we strive to develop and improve what we offer. Each year, we produce a Quality Account which demonstrates how we measure the quality of our services and provides feedback from patients, service users and other health and social care professionals. Our Quality Account 2020/21 Our Quality Account for 2020/21 is available to download by clicking the document below. Read our Quality Account 2019/20 by clicking the image below.