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  1. Our Care
  2. Refer someone

Refer someone

Who is eligible for our care and support?

Anyone who lives in Southampton and west Hampshire with any life-limiting illness can benefit from our care and services. We also provide support to the families and friends of those who have been bereaved. All of our care and and support is free, thanks to the amazing fundraising efforts of the communities of Southampton and west Hampshire.

When can someone be referred?

We encourage health professionals to refer people to our services as early as possible after their diagnosis. This is so that we can support and care for patients and families for as long as possible. We find that meeting people sooner helps to lessen the concern or apprehension they may have about hospice care. No longer do we only support people in the last few days and weeks of life - our aim is to provide support much sooner so they can see that they can live as well as possible with their illness. 

Who can refer a patient?

Any health or social care professional can refer a patient to our services. For bereavement support, you can either be referred by a GP or other healthcare professional, or you can refer yourself. 

Contact us

In an effort to make improvements to how we coordinate our care, we have introduced a new standalone phone system with one phone number – 02382 548860 – for our community palliative care team, who can offer advice and information to patients and their families, as well as to health and social care colleagues.

Calls to this number will come through to our Care Coordination Centre, 24 hours a day, seven days a week.

Published: 11th March, 2020

Updated: 27th September, 2021

Author: Deleted User

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Mountbatten Hampshire is a company limited by guarantee registered in England and Wales under number 6539641 and registered as a Charity number 1123304.

Registered office Mountbatten Hospice, Botley Road, West End, Southampton, SO30 3JB

Due to the coronavirus situation, there are some changes to our services. Click here for more information.