We follow the latest COVID-19 guidance for hospices as issued by the UK Health Security Agency.

Please find our latest update below. If you have any questions or concerns, talk to us on 02382 548810.

Visiting inpatients at Mountbatten Hampshire

Face masks and coverings

Face masks are optional in all areas of our building. You are very welcome to wear one, if you prefer.

Staff are not required to wear masks but if you would like us to wear a mask while in your company, we are very happy to do so. Please just let a member of the team know. 

If you have symptoms

We kindly ask that, where possible, you do not visit if you have symptoms of Covid-19. Exceptions will continue to be made for people who are visiting someone who is in the last days of their life. One of our nurses will discuss this with the patient and their families/friends at the time.

Keeping in contact with your loved one

You will be able to keep in contact with your loved one, even if you cannot visit our hospice and need to stay at home. Our team can offer to support with making video calls, so that you can both see and hear your loved one. 

If you are unsure about how this works, our team can provide a user guide which gives simple instructions. 

We will do our very best to make sure we have a staff member and equipment available for you to use this service; please call us first on 02382 548810 so that we can arrange a suitable time.

Mountbatten shops  

All our shops have now reopened and masks are not required. Find out more about our shops here

Care Coordination Centre

If you are already known to Mountbatten Hampshire and need advice or information, or simply someone to talk to, you can contact our Care Coordination Centre on 02382 548860.

This number will put you directly in touch with our Care Coordination Centre, which is open 24 hours a day, seven days a week.


Mountbatten has contacted all current volunteers to explain the latest government guidance around Covid-19.

There are many volunteering opportunities available with Mountbatten during the lockdown period and beyond.

If you are interested in volunteering with Mountbatten Hampshire, find out more here