Hampshire and the rest of England are now back in a full national lockdown. Information about how this effects our services is available below:

Mountbatten shops  

All our shops will remain closed throughout lockdown. We are not able to accept donations until further notice. 

Visiting inpatients/ Mountbatten Hampshire site

Due to rising cases Covid-19 and to help keep everyone safe, we have made some changes to visiting our Inpatient Unit. It will now be limited to:

• The same two visitors as nominated by the patient.
• The two nominated visitors are the only visitors allowed during the duration of the patients stay (this is to minimise any risk; we are not able to allow different visitors each day).
  
• We will welcome only one of these visitors at a time within bays and two within side rooms.
• The two nominated visitors can visit once per day and should try to coordinate visits to avoid visitors waiting in the Reception area wherever possible.
• Exceptions will continue to be made for people who are visiting someone who is in the last days and hours of their life. The Senior Nurse in charge will discuss this with the patient and their families/friends at the time.

We must ensure that we are adhering to the latest government guidance.

Your support in following these changes will ensure that you and your loved ones are protected. Your support also means that our staff and volunteers can keep well, so they can still be here to give care and support to you and your loved one. Thank you.

Find out more about visiting here.  

Otherwise, we ask people do not visit the hospice site unless absolutely necessary i.e. coming to work, for an appointment or visiting someone on the Inpatient unit.

Community hub

If you are already known to Mountbatten Hampshire and need advice or information, or simply someone to talk to, you can contact our hub on 02382 548860.

This number will put you directly in touch with our Community Team in our hub, which is open from 8:30am to 4:30pm, seven days a week.

Volunteering

Mountbatten has contacted all current volunteers to explain the latest government guidance around Covid-19.

There are still volunteering opportunities available with Mountbatten during the lockdown period and beyond.

If you are interested in volunteering with Mountbatten Hampshire, email [email protected]

Advice

We are aware how difficult it is for every member of our community throughout this current crisis. We are all anxious and fearful, living in an increasingly different way in a rapidly changing world.

Our support for people living across Southampton and west Hampshire through death, dying and bereavement continues in people's own homes and in the community.

It also continues online, with advice and information to help you cope. You are not alone.