Develop complex communication skills and knowledge, and confidence to participate in essential conversations at end of life.


Suitable for everyone working in health and social care settings. 


Presentation, discussion, and small group work

Learning Outcomes

  • Identify key communication skills and how to apply these in practice.
  • Discuss potential barriers to good communication and ways to meet these.
  • Identify key end of life conversations.
  • Explore and develop strategies to manage challenging conversations with residents/patients/relatives/carers.
  • Develop skills in practice using a variety of conversation scenarios at end of life, for example talking about dying, advance care planning, and prognosis. 
  • Explore self-awareness and the impact on effective communication. 

Venue: Mountbatten Hampshire, Botley Road, Southampton SO30 3JB

Time: 4 hours

Fee: £25 per person

Available Dates

To book a place, please click on a date below

7th November 2024

Terms of Booking:

Please note that cancellations made within 24 hours of the training start date and any non-attendance will be charged the full price. Cancellations made prior to this will incur a 1.5% processing fee.